1. You study the trip itineraries on our website and send us an inquiry. You might also give us a call and we may discuss all the tour options.
2. The manager gets back to you with a few questions that are important to understand all your needs. In a few days, our manager will get back to you with your personal final itinerary and tour cost calculations.
3. You email us to confirm that you accept our proposal. The manager will ask you to make a prepayment, which is usually about 20% of the tour cost. In some
It is required to have valid health insurance for a Russian visa. But even if you do not need a Russian visa, we still require to get travel insurance to become our customer. We always select hotels or restaurants in safe locations. In general, big cities of Russia are safe to walk. While staying in Moscow or St Petersburg you can safely walk around even at night time especially if you stay in the central part of the city. We always use reliable restaurants but it is very important for us to know your di
What if I need to cancel my trip?
+
If the tour is canceled 31 or more days before the tour date, a fee equal to 10% of the package will be charged. If the tour is canceled less than 30 days but not more than 3 days before the tour date a fee equal to 20% of the package will be charged. If the tour is canceled less than 3 days before the tour a fee equal to 100% will be charged. However, in some cases, we might be able to refund you more than it is stated in our booking and cancellation policy. Thus, if a person got sick and canceled the
Yes, we focus on private tours as we believe it is the best way to explore the country. Only a private tour allows us to be most flexible and attentive to our clients
Do you cater for disabilities?
+
We have the experience of providing tours for people with disabilities. We may arrange a wheel-chair for you if you don’t bring it from home. Your itinerary will need to be modified. Some museums, such as the Tretyakov Gallery, The Hermitage, the Russian museum, The Catherine palace have elevators while some other ones such as the Armoury museum or The Grand Palace in Peterhof are not accessible by wheelchair users. We would not recommend you to go to the metro. It might also be not easy to access the ca
Is it required to tip in Russia?
+
Tipping is never a must; you tip a person only if you are happy with the services In a restaurant, it is usually common to tip around 10% of your meal’s cost. Please note that if you pay by card in a restaurant you can’t include a tip into your bill. You need to have some extra cash, especially for tipping. Even though it is not a must to tip a guide the tips of a client are usually perceived as an expression of gratitude. Therefore, if you don’t tip your guide at all he or she might believe that you didn’
